๐Ÿƒ Compassionate in-home care in Pittsburgh, PA and surrounding areas.

Frequently Asked
Questions


I'm here to help. Below are answers to common questions about my in-home care services. If you don't see your question, please contact me โ€” I'm happy to help!

Caregiver and client laughing
๐Ÿ’š Now accepting new private pay clients. Mint Group Private Care is owner-operated โ€” I personally provide all care services. I am not hiring additional caregivers at this time.
๐Ÿ’ผ ARE YOU HIRING CAREGIVERS?+
Not at this time. Mint Group Private Care is currently owner-operated, meaning I personally provide all care services. I am focused on welcoming new private pay clients and am not hiring additional caregivers right now.
๐Ÿ‘ฅ WHAT SERVICES DO YOU PROVIDE?+
I provide companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders, overnight care, and respite care โ€” all personalized to your loved one's needs.
๐Ÿ  WHAT IS THE DIFFERENCE BETWEEN HOME CARE AND HOME HEALTH CARE?+
Home care provides nonmedical assistance with daily living, companionship, personal care, meal preparation, transportation, light housekeeping, and other supportive services. Home health care provides skilled medical services performed by licensed healthcare professionals such as RNs, LPNs, or therapists. Mint Group Private Care provides nonmedical private duty home care.
๐Ÿ“ WHAT AREAS DO YOU SERVE?+
Mint Group Private Care proudly serves Pittsburgh and surrounding communities. If you're unsure whether your location falls within my service area, please contact me to discuss availability.
๐Ÿ• IS THERE A MINIMUM NUMBER OF HOURS REQUIRED?+
Yes. All scheduled care visits require a minimum of four (4) consecutive hours.
๐Ÿ’ฒ HOW MUCH DO SERVICES COST?+
Rates vary depending on the level of care, scheduling needs, travel distance, weekends, holidays, and other individualized care requirements. Use my Care Cost Estimator for an approximate estimate, then schedule a free care assessment for a personalized quote.
๐ŸŒ™ DO YOU PROVIDE OVERNIGHT OR LIVE IN CARE?+
Yes. Overnight care and extended care services are available based on availability. Contact me to discuss your specific care needs and scheduling requirements.
๐Ÿ’Š DO YOU ADMINISTER MEDICATIONS?+
No. Mint Group Private Care does not administer medications. However, I may provide nonmedical support such as medication reminders, bringing medications to the client, opening medication bottles if the client can take them independently, providing food or water as needed, and notifying family if a dose appears to have been missed.
โœ… DO YOU ACCEPT LONG TERM CARE INSURANCE OR VETERANS BENEFITS?+
Mint Group Private Care currently operates as a private pay provider. Some Long Term Care Insurance policies and Veterans Benefits may reimburse eligible clients after payment โ€” please verify coverage with your provider.
๐Ÿ“… HOW DO I SCHEDULE SERVICES?+
Start by completing my Request a Free Care Assessment form. I'll review your information, discuss your care needs, and schedule an assessment before services begin.
๐Ÿ“ CAN MY CARE PLAN CHANGE OVER TIME?+
Absolutely. Care needs often change over time. Care plans may be adjusted to better meet the client's needs as circumstances change.
๐Ÿ“‹ WHAT HAPPENS AFTER I SUBMIT MY ASSESSMENT REQUEST?+
Once your request is received: 1) I'll review your information. 2) I'll contact you to discuss your care needs. 3) I'll schedule your free care assessment. 4) You'll receive a personalized care plan and pricing.
โ˜€ ARE YOUR SERVICES AVAILABLE DURING WEEKENDS AND HOLIDAYS?+
Yes, when scheduling permits. Weekend and holiday services may be available and may include additional fees.
โœ• WHAT HAPPENS IF I NEED TO CANCEL?+
Please provide at least 24 hours' notice whenever possible. Additional details can be found in my Payment & Cancellation Policy.
๐Ÿš‘ DO YOU PROVIDE EMERGENCY SERVICES?+
No. Mint Group Private Care is not an emergency response provider. If you are experiencing a medical emergency, call 911 immediately.
๐Ÿงน CAN YOU HELP WITH HOUSEKEEPING?+
Yes. Light housekeeping related to the client's daily living needs may be provided โ€” laundry, dishwashing, changing bed linens, sweeping, vacuuming, and tidying commonly used areas. Heavy housekeeping, deep cleaning, and home repairs are not provided.
๐Ÿšฟ DO YOU ASSIST WITH BATHING AND DRESSING?+
Yes. Personal care services may include assistance with bathing, grooming, dressing, toileting, mobility, and other activities of daily living, depending on the client's care plan.
๐Ÿง  DO YOU PROVIDE DEMENTIA CARE?+
Yes. Support for individuals living with memory impairment or dementia may be available depending on the client's needs.
๐Ÿพ ARE PETS OKAY?+
Absolutely. I understand pets are part of the family. Optional pet assistance โ€” feeding, refreshing water, walking dogs, or cleaning litter boxes โ€” may be available during scheduled visits.
๐Ÿ’ณ WHAT PAYMENT METHODS DO YOU ACCEPT?+
Mint Group Private Care currently operates as a private pay provider. I accept credit and debit cards, ACH bank transfers, personal checks, and approved electronic payment methods.
๐ŸŒฟ WHAT TYPES OF CARE DO YOU OFFER โ€” ONE-TIME OR ONGOING?+
Both. As Needed (PRN) Care is ideal for occasional assistance without a regular schedule โ€” post-surgery recovery, family caregiver respite, or one-time overnight care. Ongoing Care Services are designed for consistent, recurring care with a personalized care plan, written service agreement, and a consistent caregiver. Visit my Care Packages page for full details.
๐Ÿ‘ฅ WHO DO YOU PROVIDE CARE FOR?+
Mint Group Private Care provides nonmedical private duty home care for adults (18+) and seniors, including seniors aging in place, adults with disabilities, those recovering from illness, injury, or surgery, individuals needing companionship or personal care, and family caregivers needing respite. I do not provide childcare or babysitting, skilled nursing or medical procedures, or emergency medical services.
๐Ÿš— CAN YOU TRANSPORT CLIENTS WHO USE A WHEELCHAIR?+
Transportation is available for clients who can safely transfer into a standard passenger vehicle. Clients who require transportation while remaining seated in a wheelchair may need a wheelchair accessible transportation provider. I'll discuss your specific mobility needs during your care assessment.

๐Ÿ• Minimum Visit Requirement: Mint Group Private Care requires a minimum of 4 consecutive hours per visit for all scheduled home care services. This allows enough time to provide meaningful, unhurried care and maintain scheduling consistency.

Still Have Questions? ๐Ÿƒ

I'm here to help you find the right care for your loved one.

CONTACT ME TODAY
๐Ÿ“ž (412) 853-5697